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Data Protection Statement

The protection of your personal data is of high importance to Goliaz. Therefore, we comply with all legal requirements when we collect and process your personal data. Below you can find detailed information about the scope and purpose of collecting data. Use of the Goliaz website and Goliaz App means you consent to this privacy statement. If you have any questions or comments, do not hesitate to contact our Support team at support@goliaz.com. Thank you for being a part of the Goliaz community!

Principle of anonymous data use

In principal, the Goliaz website can be used without providing personal data, while our Transformation Project and the App require registration. When you access our website, some information, such as IP address, is transferred. You are also providing information about the terminal device used (PC, smartphone, tablet, etc.), the browser used (Google Chrome, Safari, Firefox, etc.), time of visit to the website, the so-called referrer and quantity of data transferred. We cannot use these data to identify an individual user. We only use this information to determine how attractive our offer is and to improve its performance or contents, if necessary, and make its design even more appealing to you. However, in the case of static IP address, personal identification is possible by RIPE query in individual cases, although we do not perform this. Nevertheless, Goliaz website is accessible for both static and dynamic IP addresses assigned.

Personal data

“Personal data” are details of personal or material circumstances regarding a specific or identifiable natural person. These include, for example; your real name, address, phone number or date of birth.

Collecting and processing personal data

Personal data are collected by us, only if you supply them to us, for example when you contact us, in particular by registering a Goliaz account, placing an order, requesting information or publishing personal data in Goliaz app in your profile or in the feed or in the Transformation Project Form or our Forum here on the website.

Registration of your Goliaz account

By means of our login system you can create your Goliaz account, which you can use after your initial registration to subscribe to our offers. In the process we use cookies, small files in your browser to identify you. All data which you store on your account are saved in a database of Goliaz Lda., Avenida da Liberdade 15, 8150-101 S. Brás de Alportel, Portugal. You can use some of our offers only if you create a Goliaz account. We require only the following data for registration:

  • Name
  • E-mail address
  • Password
  • Birthdate
  • Country

Moreover, you must acknowledge our data protection regulations and accept our General Terms and Conditions of Business and cancellation conditions. You can also provide us with more data for each App, such as your gender, training location, training area, motivation, fitness level, objective and photos which you can change or remove at any time or ask support@goliaz.com to have them deleted.
Further, we offer you the possibility to create your Goliaz account via your Facebook account or link it to your Facebook profile. You can register or log in with us by your Facebook account, if you simply use the Facebook button when registering your Goliaz account instead of other possibilities. You will then be directed to the Facebook page (where you must log in, or you need to have an account) and you will be told which data on Facebook we need from you, that is, first of all, your public profile information, such as name, surname, gender and e-mail address which you have saved there. This is necessary for identification, so that a secure Goliaz account can be created for you. This also helps us show you which of your friends have already joined Goliaz. Your Facebook profile and your Goliaz account are permanently linked by the e-mail address. We save your e-mail data here, and we will contact you at this address with information, if necessary. We also take note of your registration with us via Facebook. As soon as you log in to Facebook, you can also log in with us. Without your consent, we will not forward any of your data to Facebook. Important: We do not find out your Facebook access data at any point, and we have no possibility to post anything on your Facebook profile, without it having been approved by you separately. You can find out how Facebook handles privacy settings by consulting the Facebook Data Protection Policy (https://www.facebook.com/policy.php) and Terms and Conditions of Use (https://www.facebook.com/legal/terms); there you will also find the valid provisions for all above-mentioned possibilities of logging in and registering with us. Other Facebook functions, such as the “Like” button, which you will find in the following chapter of this Data Protection Statement have got nothing to do with this login possibility and are displayed separately from your Goliaz account.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (Your information helps us to better respond to your individual needs)
  • To improve our website and app (We continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (Your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
  • To send periodic emails (The email address you provide may be used to send you information, a newsletter, respond to inquiries, and/or other requests or questions.)
  • To tailor our advertising efforts to best suit your interests

Note that when you share and communicate using our products and/or services (i.e. participate in discussions, respect and comment on other users’ workouts, etc.), the information you provide in that manner on our site and app will be publicly available to all other users of our services. In some cases, people you share and communicate with may download and/or re-share this content with others on and off our services.

Data collection, processing and use within Goliaz ecosystem

General Use

To use our Goliaz App or advanced website features, you must have a Goliaz account. You have already found out above what data are collected for this purpose. To provide you with the best Goliaz experience possible, our approach is partly based on publishing specific information of our users, i.e. even your information. This introduction includes the following information, in particular:

  • public profile (photo, name, surname, training location, motivation)
  • condition (estimated fitness level, desired objective)
  • training information (period and type of training, total number of training sessions, photo)
  • followed by/follows (person who follows the user, person followed by the user)

You become visible in Goliaz App with the data in your public profile. This information helps other users to find you in Goliaz App. At the same time, other users can see your name and surname (if provided), your published workouts, and your profile photo, and they can recognise you by this information, if necessary.

Goliaz app will save all your successfully completed workouts, as well as related information, such as self-uploaded photos or comments.

Other users can see these data and can consider them as incentive for themselves, leave comments or decide whether they want to follow you.

Moreover, our app also provides the users with the possibility to be followed (“Followed by”) to support or encourage them in their training experience, or to compete with one another. For this purpose, users can be searched for by the name registered in the public profile, and if connected to your Facebook profile, your friends will be presented to you via suggestions.

You will be notified about new followers on the website or mobile App by push message. Thus, some of your information is also available to other users in Goliaz App, irrespective of whether it is accessed on the website or in the relevant mobile Apps.

If you do not want to make it possible to link your performance to yourself, you are free to refrain from providing any personal data on your profile or training sessions and linking your account to Facebook. Moreover, you should not save any training photos.

For this reason, we have ensured that each user can change their personal information which can be viewed by other users and each user is free to use their own name or a fictitious name.

Transformation Project
To take part in our Transformation Project, you must have a Goliaz.club account. To provide you with personalized training plans, we will need info about:

  • Your height
  • Your weight
  • Which training options you prefer (additional Crosstraining, Weighttraining…)
  • If you opt for being a CHALLENGER: Full body pictures

This info will be collected in a questionnaire and the data will be stored on our webserver. Where it can only be accessed by the Coach.
Based on this data, the Coach will create a training plan for you that will be provided to you on this website in a personal space. You will be able to download your plan.

Goliaz Personal Trainer
Personalised training
If you opted for Goliaz Premium, you will receive a full customized training program, renewable weekly by you and based on your fitness level and goals. The Goliaz algorithm does not use other users performances. Therefore, your data will never be used to calculate other users workloads.
Limitations
Moreover, users can enter detailed limitations by exercise, physical or any other, replacing each exercise by another or simply excluding it, when defining the next Personal Trainer week. We process this entry to generate training for our users, taking into account the limitation. If you do not want the above, please do not input any entries under limitations to prevent processing by our website.
Evaluation of location data
Within the framework of Goliaz App, it is possible to map the running / cycling activities. For this purpose, we need access to location data. These data help us to calculate the distances covered at the relevant time and thereby determine the end correctly for pre-defined distances or determine the distances covered.
Access Rights
We need these access options and information to ensure the technical functioning of our App and provision of the services offered with the App, in particular to be able to access your camera or your photos, to determine your activity or to send you push messages to inform you about new followers or comments. During the installation procedure or before you use the App for the first time, we request permission to access individual functions and information. We only access these functions if you give us your approval. You can manually revoke the access rights in the settings for each operating system. You can find out how this works in the manufacturer instructions for your mobile OS. However, please note that you can use the App only to a limited extent or you cannot use it at all without the relevant approval.

Before you use the App for the first time, we will request the following rights for the purpose described below:

  • Camera – taking photos for profile/feed
  • Photo library – selection of photos for profile/feed
  • Location tracing – calculation of running/cycling distance
  • Push messages – variety of notifications
  • Mobile data/WLAN – use of internet and downloading of content

Contact Form
Feel free to always contact us by e-mail or by an online contact form. Obviously, we will use the personal data provided to us in this way only for the purpose for which you make them available to us when you contact us.

If we request entries in our contact form which are not required for establishing contact, we have marked them as optional (*).

We use these data to specify your query and to handle your issues more effectively. Providing these data is expressly voluntary and with your consent. If the data in question refer to communications channels (for example, e-mail address), you also give consent for us to contact you or resolve your issue by these communications channels.

Newsletter
You can subscribe to our newsletter, if you want to receive regular news updates or information from us about selected topics and products. We need your valid email address for subscription.
You can unsubscribe from the newsletter at any time and revoke your given consent for the future. To do this, please click the relevant button in the newsletter you received.

Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember that you’ve logged into Goliaz, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Most browsers accept cookies automatically. If you want to prevent cookies from being saved, you can select the “Accept no cookies” option in your browser settings. To find out exactly how this works, you can consult the instructions of your browser manufacturer. You can delete the cookies, which have already been saved on your PC at any time. We would like to note that our website service can only be used to a limited extent without cookies.

Google Analytics
Goliaz App and Website both use Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses the so-called “cookies”. The information about your use of this website generated by cookies is usually forwarded to and saved on a Google server in the USA. However, due to activating IP anonymisation on this website, your IP address is shortened beforehand by Google in member states of the European Union or other states which are parties to the Agreement on the European Economic Area.
Only in exceptional cases is the full IP address forwarded to a Google server in the USA, and shortened there. On behalf of the providers of this website, Google uses this information to evaluate your use of the website, compile reports about the website activities and supply other services related to the website use and internet use to the website provider.
The IP address transferred from your browser within the framework of Google Analytics is not combined with other Google data. You can prevent the cookies from being saved by the relevant settings of your browser software. However, we would like to point out that in this case it may not be possible to fully use all functions of this website.
You can prevent Google from collecting cookie-generated data about your use of the website (including your IP address) and from processing these data, if you download and install the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=en). You will find more information at https://tools.google.com/dlpage/gaoptout or at https://www.google.de/intl/en/policies/ (general information about Google Analytics and data protection). You can find more information here www.google.com/privacy/privacy-policy.html.

Google AdWords
To draw attention to our services, we place advertisements in Google AdWords. They are inserted according to search queries in Google Services. On the page with our contact forms, cookies are used to register how many users found us thanks to one of our advertisements. We can optimise our advertisements thanks to the anonymous statistics acquired in this way. Cookies are saved by Google when the advertisement is clicked on and can be prevented by the settings of your browser. In this case, your visit to our website is not included in the anonymous user statistics. You can find more information in Google website statistics.

DoubleClick by Google
DoubleClick by Google is a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). DoubleClick by Google uses cookies to show you the advertisements which are relevant for you. In the process, a pseudonym identification number (ID) is assigned to your browser to check which advertisements were inserted in your browser and what advertisements were seen. The cookies contain no personal data. The use of DoubleClick cookies only helps Google and our partner websites to place the advertisements based on previous visits to our or other websites on the internet. The information generated by cookies is forwarded by Google to a server in the USA, and saved there for analysis. Google transfers data to third parties only based on legal regulations or within the framework of the commissioned data processing. Google will never combine your data with other data collected by Google.
You can prevent Google from collecting the cookie-generated data about your use of the website and from processing these data, if you download and install the browser plug-in available in the section on DoubleClick deactivation extension: https://www.google.com/settings/ads/onweb/

Google Tag Manager
We would like to point out that we use Google Tag Manager. Google Tag Manager itself does not collect any personal data. Tag Manager simplifies our integration and management of tags. Tags are small code components which are used for, among other things, measuring traffic and visitor behaviour, identifying the effects of online advertisement and social channels, setting up remarketing and organising target groups, as well as testing and optimising the websites. We only use Google Analytics, DoubleClick and HubSpot. If you have performed deactivation, Google Tag Manager will take this deactivation into account. You will find more information about Google Tag Manager at: https://www.google.com/intl/de/tagmanager/use-policy.html

Facebook Custom Audience
Custom Audiences, a product of Facebook (Facebook Custom Audiences 1601 S. California Avenue, Palo https://www.google.com/intl/de/tagmanager/use-policy.htmAlto, CA, 94304), is also used within the framework of use-based online advertisement.

In principle, a non-reversible and not personal hash total (hash value) from your use data is generated in the process, which can be transferred to Facebook for analysis and marketing purposes. A Facebook tracking pixel is also set up on our website to this end. Information about your activities on the website (e.g. surfing behaviour, sub-pages visited, etc.) is collected in the process.
Your IP address is saved and used for the geographical adaptation of advertisements. You have the opportunity to object to targeting via the following link: (https://www.facebook.com/ads/website_custom_audiences).
You will find more information about the purpose and scope of data collection and subsequent data processing and use, as well as privacy settings in the Data Protection Policy of Facebook (https://www.facebook.com/policy.php).

Third Party Data Transfer

In principle, your data are not transferred to third parties, unless we have a legal obligation to do so, or forwarding data is necessary for the performance of the contractual relationship, or you have given us express prior consent to forward your data. External service providers and partner companies, such as online payment providers or the shipping companies commissioned with delivery, receive your data only if it is required for execution of your order. But in these cases the scope of the transferred data is limited to the necessary minimum. If our service providers come into contact with your personal data, we guarantee that they observe the regulations of data protection law in the same way. Please also note the relevant data protection policies of the providers. The relevant service provider is responsible for the content of third-party services, whereby we perform reasonable checks to find out if the service complies with the statutory requirements.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website and app. These third party sites / services have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Amendments to the Data Protection Statement

We reserve the right to amend or adjust this Data Protection Statement at any time subject to compliance with the applicable data protection regulations.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Your Consent

By using our services and/or products, you consent to our privacy policy.

Data Controller

Goliaz Lda. processes Personal Data both as a Processor and as a Controller, as defined in the Directive and the GDPR. The Goliaz entity which you as a User entered an agreement with when using the Goliaz platform, will be the Controller for the User data, as outlined above in previous sections. Goliaz adheres to the Directive of 1995 and GDPR from May 25th 2018 Consequently. All your data is stored on our Amazon Cloud Computing Servers and Services indefinitely.

GDPR Rights

Based on the legal regulations in the General Data Protection Regulation (GDPR) you may contact us free of charge with questions about the collection, processing and use of your personal data and their correcting, blocking or deleting, or revoking the consent given. We shall respond to all reasonable queries free of charge and as soon as possible based on the applicable law. We would also like to point out that you have the right to correct false data and delete personal data, if this is not contrary to any statutory retention obligation. These compiled data protection regulations or the Data Protection Statement shall be continuously adjusted in the course of further development of the internet. Amendments shall be announced on this website beforehand. To stay informed about current data protection regulations, you should regularly visit this website. You can send your queries free of charge to the following e-mail: support@goliaz.com

Account deletion request

Please fill in the data of the account you want us to delete. We will email the email address to confirm that is really you. Only afterwards we will delete your account.

Deleting your account and data means that all your progress in the app will be lost forever.

  • You will no longer be able to log in, and all your data including your workouts, points, badges, comments, everything will be deleted.
  • Any existing subscription will stay active until its expiry date.
  • If you subscribed in the App Store, you will need to cancel your subscription in
    iOS Settings > Apple ID > Subscriptions
  • If you subscribed on our website, you will need to cancel your subscription there.

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